Frequently Asked Questions
Below are answers to common questions about our boutique guitars, custom instruments, shipping, & purchasing process.
We specialize in boutique, high-end guitars & custom musical instruments, including luthier-built electric & acoustic guitars, extended-range instruments, baritones, & limited-run builds. Every piece is selected for tone, craftsmanship, & individuality.
What type of instruments do you carry?
We try to focus exclusively on boutique & luthier-built instruments. Many of the guitars we carry are one-off builds or produced in extremely limited numbers not factory mass production. Occasionally with trade ins we get more common guitars
Are your guitars mass produced? or all boutique builds?
Most instruments are new or boutique-new, sourced directly from the builder. When pre-owned instruments are available, they are carefully vetted, professionally inspected, & clearly labeled with full transparency.
Are the instruments new or pre owned?
Yes. If you’re searching for a luthier, wood combination, scale length, pickup configuration, We work directly with respected luthiers to ensure transparency & build quality.
Can I request a custom specific build?
We encourage it. Reach out anytime—we’re happy to answer questions, provide insight, & help you determine whether a specific instrument is the right fit for you.
What if I have questions before buying?
Whenever possible, yes. We’re happy to provide demo videos, sound samples, or detailed photos so you can confidently evaluate an instrument before purchasing.
Do you offer demo’s or additional photos?
You can purchase directly through our shop or contact us to discuss details, shipping, or additional media before finalizing your order.
How do I purchase an Instrument?
Yes. We ship both domestically & internationally. International buyers are responsible for any customs duties, taxes, or import fees required by their country.
Do you ship internationally?
All instruments are professionally packed with care. High-value guitars receive additional protection to ensure safe transit from our hands to yours.
How do you handle shipping and insurance?